In processing a customer order today, we got a “Service Not Allowed” message from our credit card merchant services bank. They’re the ones who handle all of our credit and debit card transactions. We called them to find out what this message means, because we’d not seen it before. Well, they were by this time quite familiar with the “problem”. The problem is MBNA, in this case, who issued the card to our customer, DOES NOT ALLOW TRANSACTIONS WITH GUN RELATED BUSINESSES.
If you’re doing any business with MBNA, you’d best give them a jingle, and DO NOT FORGET this. This sort of thing seems to be on the rise, and it will get worse unless we push back, soon.
Update, Jan. 7, 2015; The customer called his bank, assuming the “Service Not Allowed” was due to a late payment on his part. As I explained to him several times; we were told by our Merchant Services bank that it was due to MBNA policy, and that our Merchant Services people were quite familiar with said policy as they’d had to deal with such denials many times previous. The customer only repeated what he’d said about a possible late payment. In any case, the transaction, on the same card, was approved today. All I can make of it, given what we were told by Merchant Services, is that MBNA will cave without comment or discussion once they’re called on it. From what commenters are saying, the practice of denying transactions may be random, or it may be targeted toward individual customers or vendors. Without more information I have no way of knowing. This would all seem quite unbelievable, except for what we already know about the recent IRS targeting, Fast & Furious, the attempted intimidation of Sharyl Attkisson and others, and other insidious pranks aimed at the perceived enemies of Progressivism.