Too little, too late

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Way too little:



To Our Valued Customers:


H-S Precision has received comments relating to individual testimonials in our 2008 catalog. All of the testimonials focused on the quality, accuracy and customer service provided by H-S Precision.


The management of H-S Precision did not intend to offend anyone or create any type of controversy. We are revising our 2009 catalog and removing all product testimonials.


Sincerely,

The Management of H-S Precision


As I said before McMillan makes excellent stocks and when I have another precision rifle built it will have anything but a H-S Precsion stock.


Via David.


Update: I agree with the Queen of Snark’s last line on the topic.

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3 thoughts on “Too little, too late”

  1. The art of Disaster Recovery is completely LOST on so so many companies. This is because of a severe lack of critical thinking. Since they can not possibly understand and emphasize with someone with a different viewpoint other than their own, the are left in the dark.

    Color me disappointed and so not surprised.

  2. Too Little, Too Late is right.

    They don’t get it, they don’t care, and they apparently never will. Amazingly, even with Remington trying to get their attention, they don’t get it!

    My money will go to the guys who do!

    This reeks of “We’re sorry you were offended”, not, “We screwed up and we are sorry!”

    Bill

  3. My current H-S stock is developing a hairline crack at the rear of the comb whose growth can be measured after each outing (fyi: it is a 12lb Rem 700 in .308Win).

    McMillan’s selection of available actions is unacceptably wanting (aka: a bit snobby). So, even though they do make multiple models for the Rem700, the replacement stock for 700 will come from this guy.

    http://rifle-stocks.com/

    The workmanship done on the stock I got for my .22-250 (Ruger M77 MK I) was beyond words.
    Pics here http://www.softgreenglow.com/wp/?p=4369

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