The pressure to put data centers in more countries is giving rise to what is rapidly becoming one of the world’s most important human rights issues. With everyone’s personal information stored in the cloud, an authoritarian regime bent on broad surveillances can unleash draconian demands to monitor not only what people are communicating, but even what they are reading and watching online. And armed with this knowledge, governments can prosecute, persecute, or even execute those individuals they consider threats.
This is a fundamental fact of life that everyone in works in the tech sector needs to remember every day.
President and chief legal officer of Microsoft
Page 45 in Tools and Weapons: The Promise and the Peril of the Digital Age
I’m only about 20% of the way through the book but I’m really enjoying it. What I’m hearing matches the general tone of the culture when I worked at Microsoft. They take customer privacy seriously.
They have a team of about 50 people that work full time to respond to government requests and push back if the request is out of line with the law. They have promised to go to court rather than comply with requests that don’t have the warrants and documentation all in order. And they have gone to court numerous times. Smith claims they win in court 90% of the time.
I don’t know the details of the level of cooperation my current employer and the government have but I know that on the security side of things we take things very seriously. I also know that, IIRC, we have about 100 full time people who deal with government requests for information. I’ve talked with some of them and they too seem to believe it’s critical to keep the government on the straight and narrow.
I only see the criminal side of things but if we know or suspect customer personal information has been compromised, by either insider or outsiders, we put a stop to it as quickly as possible. And in the past year or two I’ve been seeing names of the people we chased end up in the news as being arrested, prosecuted, and convicted. None of them have been government officials, but that’s probably a little too much to expect.—Joe]