Your estimated wait time

My sales tax quarterly filing for Boomershoot stuff is due today. The Idaho State Tax Commission has a new website for E-filing and paying taxes and when I tried to file on Saturday (yes, I procrastinate, it’s where daughter Xenia gets it from, see also here) it wouldn’t let me file. Barb tried calling and got a message saying their hours were Monday through Friday. I tried again this morning and still couldn’t get the button to file like the instructions said would be there.

Six minutes after they opened I called and pressed ‘0’ to speak with someone. The recorded messages said, “Your estimated wait time is four thousand, seven hundred and 60 minutes.”

This is what you get when dealing with monopolies. I can’t wait, but everyone will, for single payer health care.

As I had to take a shower and get to work sometime before midday Thursday I wrote them a letter with my story of woe*, sales numbers, and a check then mailed it on my way to work after I sent them an email saying the check was in the mail.


* It is possible it is my fault. After I had the letter and check sealed up in the envelope I noticed a tiny field on the online form. It was where I expected to have a label saying “ID number” because my tax ID number was just to the right of it. But it said, “Annual”. It’s possible they switched me to filing annually instead of quarterly without me reading carefully enough some letter they sent a few months ago.

But my guess is that the software vendor accidentally converted all the quarterly filing people to annual filing.

 

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